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GOOD MORNING FROM ELITE AGENT 👋 Good morning, and welcome to The Brief for Tuesday 15 September 2026. |
TRUE OR FALSE? For 150 years an Australian island territory was the private property of one Scottish family – granted to them in perpetuity by Queen Victoria – until the government bought them out in 1978. (Scroll to the bottom for the answer!) |
In today's edition of The Brief - Anders Sörman-Nilsson wants you to draw two pie charts and stick a Post-it on your desktop – the low-tech recipe for an AI-first PM day.
- Chris Hanley told 400 property managers their secret sauce is one word – and he thinks he can read your office culture in 10 minutes flat.
- A 37sqm Bondi apartment with a company title sold in 35 days – the fact sheet trick that turned buyer hesitation into a $650,000 result.
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TODAY'S FEATURE  Draw the pie chart that could reshape your dayA doctor keeping eye contact with her patient while an AI scribe took notes was the image Anders Sörman-Nilsson used to challenge property managers at PM/ONE 2026. His question: what would your day look like if paperwork stopped competing with the people you serve? The futurist's answer involved a pie chart, a yellow Post-it note, and a warning about what today's luxury quietly becomes. |
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What you'll learn in the full article: - The two pie charts: the exercise Anders set delegates to map where their time actually goes, then redraw it with AI doing the heavy lifting.
- The DocuSign warning: why the convenience you offer today could become the bare minimum your owners and tenants expect tomorrow.
- The Post-it rule: the surprisingly low-tech reminder Anders wants stuck to your desktop to keep you thinking "AI first" (yes, really).
Read the full article → |
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TOGETHER WITH FIXER GROUP  Fixer Group helps property managers tackle Victoria’s rental complianceLuke Terella and Michael Bailey treat every rental "like it's Mum's house" – and in Victoria, Mum's house now comes with a compliance list. Minimum standards have applied since November 2025, energy efficiency rules start phasing in from March 2027, and the gas, electrical and smoke alarm checks never stop. Fixer Group is the Melbourne-based maintenance and compliance partner built for that load: safety checks, repairs and trades, handled by a team that answers the phone and follows through. If you manage rentals in Victoria, take a look at how Fixer Group can take some of it off your desk. Learn more → |
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DEPT OF PROPERTY MANAGEMENT  Chris Hanley's one-word secret sauce for property managersChris Hanley OAM asked 400 property managers at PM/ONE to raise a hand if they were worried about AI taking their job. Few did, and he told them they were right: patience, listening and staying calm with an owner who's doing it tough are the things a machine can't reproduce, and they'll be worth more, not less. His homework for the room: ask for help more often, be direct with owners whose rent expectations are too high, and swap "I" for "we" on the phone from Tuesday morning – he reckons he can read an office's culture in 10 minutes by which word he hears. The secret sauce? Care. |
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DEPT OF AI  Photo supplied by REA Group. Cameron McIntyre puts trust at the centrePart 2 of 3 in our REA Hackdays series: CEO Cameron McIntyre sees AI helping agents prepare campaigns and improve lead quality, while personal trust remains central to the transaction. In our interview, he explains how automation could give agents more time for the conversations clients value. Coming up tomorrow: REA CTO Steve Maidment on why faster AI tools need better workflows. Read Cameron’s full interview → |
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DEPT OF REGULATION  REA drops mandatory realestate.com.au listing clausesREA Group can no longer require or incentivise agencies to list every property on realestate.com.au, after a court-enforceable undertaking to the ACCC. ACCC Chair Gina Cass-Gottlieb wants agents discussing all listing options and fees with vendors and landlords that are available to them. |
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DEPT OF FOREIGN AFFAIRS  Sharjah project dwarfs Australian development scaleOne master-planned community, 10,000 homes, roughly $11.2 billion – that's Azizi Florence, Azizi Developments' first move into Sharjah after building its name in Dubai. Three-bedroom townhouses start around $713,000, with the whole project built around six residential clusters and a 1.7 million sq ft central park. Founder Mirwais Azizi calls it a return to "my first home in the UAE." Read the full article → |
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HOW IT SOLD  Turning company title into a selling pointA 37-square-metre Bondi apartment with a company title structure sold for $650,000 after 35 days, once buyer education replaced buyer hesitation. Nicholas Armstrong-Smith used a fact sheet at every inspection and specialist solicitor networks to build confidence, landing an owner-occupier drawn to the location. Find out the story behind how it sold → Google calls it E-E-A-T. Agents call it being written about. getailsa.com → |
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CELEBRITY HOMES  Former Youi chief lists $7m Paddington home for sea changeFrank Costigan, the former Youi and QBE chief, is trading Sydney's east for the Sunshine Coast after a 40-year corporate career. The double-block Paddington home he bought as five terraces in 2009 hides four bedrooms, a lap pool, a cinema room and a wine cellar behind a heritage facade, opposite Gugara Park. Alexander Phillips of Ray White Phillips & Co takes it to auction on 9 October with a $7 million guide. Read the full article → |
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Brought to you by TREV  |
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TRUE OR FALSE: For 150 years an Australian island territory was the private property of one Scottish family – granted to them in perpetuity by Queen Victoria – until the government bought them out in 1978. And the answer is … Yes, true – and they didn't just own it. The Clunies-Ross family ran the Cocos (Keeling) Islands as their own fiefdom from 1827, right down to minting their own currency. Canberra eventually bought the lot for $6.25 million, though the family home on Home Island held out until 1993. And you thought a six-week settlement was dragging. via Geoscience Australia. |
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